You are here
Controlling mobile costs should be easy.
Our Mobile Expense Management (MEM) service typically achieves annual cost savings of 12%-30% by addressing user behaviour, calling and SMS plan optimisation, unused services, data usage, billing errors, roaming blow-outs, etc. It works on the basis of a consistent monthly approach called R-O-I:
It is the implementation that sets us apart from our competitors. Because however good it is to have visibility of your mobile spending, the actual management still requires a lot of time and resource. Mobile Mentor has the knowledge and the channels to implement the necessary improvements quickly and effectively so that you benefit from a well-managed mobile fleet and enjoy the savings.
Report - Optimise - Implement
How does R-O-I work?
Based on your mobile billing data we build a set of customised reports that show your mobile spend by cost centre, department, branch office, device type, user etc. It allows us to identify significant trends and issues in your mobile usage and bring these to your attention in a monthly summary report.
When our mobile analysts examine your spend data, they identify significant trends and expose the outliers. We benchmark your spending against the market and against organisations similar to yours in terms of mobile usage. We then match your usage profiles to the appropriate price plans, bundles and add-ons.
- The billing is correct and accurate
- Any errors and over-charges are credited
- Users are on the optimal price plan
- Text and data bundles are optimised
- Unused plans are promptly disconnected
- ETCs (early termination charges) are avoided
- Hardware is provisioned to use the right APN
- Roaming blow-outs are minimised