Mobile Management Solutions for Enterprises
Mobile Mentor helps enterprises to regain control of their mobile environment with our end-to-end Mobile Management Service.
The rapid evolution of mobile is affecting enterprises both internally and externally. Smartphones increase employee productivity and mobile applications provide great opportunities to engage with customers in new ways. On the other hand, the sheer numbers, the complexity and the business critical nature of today’s mobile devices means that robust mobile management is critical.
15R™ Mobile Management is our end-to-end management service for enterprise and government clients. We provide:
The outcome for our clients is that they can rely on Mobile Mentor to take care of everything mobile across the entire product lifecycle. We empower your employees to be productive, we enforce the appropriate levels of security and we manage the costs. Acting as your eyes and ears we report monthly on the service activity within the company, changes made and costs reductions achieved. Essentially we provide you with complete visibility of your mobile environment so you are in control.
Mobile Mentor supports businesses with a 24/7 service desk specifically for mobile. Our experienced helpdesk staff are certified on all major mobile platforms and generally achieve over 90% first-call-resolution for our clients. In addition to helpdesk services we provide mentoring services, where your employees are trained on how to get the most out of their mobile device.
Mobile Mentor provides a full Mobile Device Management service, adding much needed control and security to an increasingly multi-platform environment. In addition, we offer hardware management services where we manage connections, repairs, replacements, refurbishment and recycling of devices.
Our MEM clients benefit from independent mobile expense management, optimisation and implementation based on user behaviour, calling and SMS plan optimisation, unused services, data usage, billing errors, etc. Our customers typically achieved annual savings of 15% - 30%.
Mobile Mentor provides a 90-day break-even guarantee on our 15R™ service.