Our Services
One to One Mentoring
The one-to-one mentoring service is designed to increase productivity and maximise the utility value of new mobiles from day one. The 1 hour session is delivered at the customer’s work place and has been proven to save hours of frustration.
Benefits from the training:
- A good understanding of the new mobile and the network features
- Hands on experience with the most important functions
- Maximum personal productivity from day one
The training is designed to minimise disruption to working time and to ensure each user is effective with their new mobile phone in the shortest possible time.
groupMentor
groupMentor is a training service for groups of people, in an enterprise, who need to adopt a new mobile application or want to use their mobiles as their primary communications tool. The 1 hour training session takes place at the work place and ensures that each person can use their mobile in a way that:
- Maximises personal efficiency and team productivity
- Adopts new applications with maximum success
- Adheres to company usage policy
Wireless Office
The Wireless Office training module is for groups of people who want to adopt mobile as their primary phone and abandon their land line phone. The 1 hour session takes place at the workplace and ensures each person can use their mobile in a way that:
- Maximises personal efficiency
- Increases team productivity
- Reduces dependence on land lines
The training is proven to minimise disruption to working time during the change from land line to mobile and ensure a high success rate.
remoteMentor
The remoteMentor training service is designed to increase your productivity and maximise the value of your investment in a new mobile from day one. The 45 minute training service takes place over the telephone in a structured and personalised way to ensure you can confidently use the features you want to learn about to:
- Maximise your personal efficiency
- Minimise downtime learning new technology
- Suit your day to day work style
The training is designed to minimise disruption to the working day and ensure you are effective with your new mobile phone in the shortest possible time.
Channel Training
The Mobile Mentor Channel Training program is designed to ensure that the sales channel has superior product knowledge and motivation to sell high-end devices to their customers.
This channel training ensures that:
- Sales staff understand the solution architecture and the functional benefits of high end devices
- Sales staff understand how operator Value Added Services (VAS) integrate with the devices
- Sales staff are able to diagnose the customer’s needs and make qualified recommendations
- Sales of high-end devices are increased through better product knowledge and deeper customer understanding
