How to cross the digital divide in healthcare
We have reached a point where almost every doctor, nurse and patient has a smartphone, yet the healthcare industry lags in the adoption of mobile solutions in spite of obvious benefits. Clearly there is a digital divide in healthcare meaning there is a significant gap between the potential offered by the latest mobile technology and the day-to-day operational reality which still involves a lot of paper, pagers and faxes. In fact, we believe this gap is greater in healthcare than any other industry we work in.
Over the past 13 years, we have had the privilege of working with a diverse group of healthcare providers who have successfully crossed the digital divide in healthcare and are now well advanced with their mobility strategy.
We have observed, that to cross the digital divide in healthcare, every healthcare provider needs to go through several steps to be successful with mobile technology. They may not need to be done in this sequence, but they will need to be done and those steps are listed below.