Join Better Business Podcast host Alexei Kouleshov and Mobile Mentor CEO and Founder Denis O’Shea as they explore essential topics in modern business technology, including hybrid employee trends, passwordless technology, and balancing employee experience with robust security measures.
Key Discussion Points:
The Modern IT Support Model
How IT support has evolved to meet the needs of hybrid and remote workforces, emphasizing flexibility and efficiency.
Company Data and AI Issues – AI-Enabled Phishing
The challenges and threats posed by AI in phishing attacks and how companies can safeguard their data.
Vulnerabilities in Hybrid Work
The security risks associated with hybrid work environments and strategies to mitigate them.
Navigating Security with End-User Experience
How businesses can maintain strong security protocols while ensuring a positive and seamless experience for end-users.
The Shift from On-Premises to Cloud Infrastructure:
The benefits and challenges of moving from traditional on-premises IT infrastructure to cloud-based solutions.
Extracting Max License Value and Capabilities
How companies can fully utilize their software licenses and capabilities to drive business value.
Using Co-Pilot as Your AI Agent
How AI tools, like Co-Pilot, can help protect company data within your organization’s tenant.
Risks of Shadow IT and Employee Workarounds
The dangers of unauthorized IT solutions and employee workarounds, and how to address them.
Security in Australia
The importance of personal and company security measures specific to the Australian market.
Advantages of Biometrics and Passwordless Technology
The benefits of biometric authentication and passwordless technologies in enhancing security and user convenience.
Employee Behavior Across Markets
The different behaviors and security needs of employees in Australia, New Zealand, and the USA, and how businesses can adapt to these variations.
