Change Management

How are you going to ensure your rollout is successful?

Change Management is a proven methodology to deploy technology changes to large groups of diverse users.

We plan and manage the rollout, acting on your behalf, supporting employees with the technology and proactively reporting on the key project metrics.

Deploying new technology like MFA or Intune App Protection policies can be disruptive to end users.  Rational people can often react irrationally to changes that affect their policies and permissions.  Emotional responses are especially common with BYO devices.

If not deployed correctly, technology changes can result in a poor user experience and cause tension between IT and employees.  In some cases, these projects can seriously disrupt productivity.


Change management done right

Change Management projects can be very successful for the business and empowering for employees – when done right.The

3 key parts of a successful change management project are:

  1. Advance planning, with an analysis of the employee impact
  2. Employee communications with FAQs, KB articles and videos
  3. Dedicated team to resolve issues and support users

Success in business is driven by the ability to adapt to changing conditions. Companies who excel at change management can deploy new technology and take their employees on the journey.

Since 2004, Mobile Mentor has empowered over 1 million people to be more productive with their technology. You are in safe hands.

Take your employees on the journey by showing you care about their experience and your project will be a great success.

“From the moment we reached out to your team for assistance in supporting NZDF users implementing both Microsoft Authenticator and Microsoft Teams, your team displayed absolute professionalism.

Even as things were rapidly changing from the NZDF perspective, they understood and supported the delivery team. Mobile Mentor were seen as a key part of our virtual team.”

Carl Nixon, CIO, New Zealand Defence Force

Failing to plan is planning to fail

Avoid failed deployment projects, frustrated employees, and unused software by proactively managing the change.

Rolling out MFA, deploying Conditional Access policies, and applying App Protection policies to BYO devices will all improve endpoint security – but they change the employee experience.

Mobile Mentor is a Microsoft Gold partner and our engineers are certified by Microsoft, Apple, and Google. You are in safe hands.


Contact a Mobile Mentor expert today

Mobile Mentor is Microsoft’s 2021 Partner of the Year for Endpoint Management. Our engineers are certified by Microsoft, Apple and Google.

Complete our contact form below and one of our consultants will get back to you within 24 hours.