Modern Endpoint Management

Discover the future of seamless device management with Modern Endpoint Management.
Simplify operations, enhance compliance, and fortify security with confidence and ease.

The Six Pillars of Modern Endpoint Management

Modern Endpoint Management is an IT operating model for remote or mobile workers who operate outside the traditional domain, using Microsoft 365 on desktops, laptops, tablets and smartphones, including BYOD.  We define the six pillars of Modern Endpoint Management as follows:

Zero Trust Network

Zero trust assumes all devices are untrusted and cannot access company resources until proven otherwise. This is typically achieved through device attestation, conditional access policies, and multi-factor authentication.

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Over-the-Air Updates

Windows update management is based on deployment rings. Set the maximum deferral period for semi-annual feature updates and monthly quality updates with security updates. Patch management is no longer required for operating systems.

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Cloud Data

Eliminate the need to manage on-premise storage infrastructure. Gain live document collaboration, automatic backups, and drop your VPN.

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Passwordless Authentication

Use cloud identity, single-sign-on and biometrics to remove the liability of password management for knowledge workers. Employees will love not having to remember passwords and phishing attacks will be virtually eliminated.

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Zero Touch Provisioning

Stop imaging laptops. Ship devices directly to employees and get remote setup and configuration for all your devices.

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Remote support

Purposefully designed for remote employees, with a mobile app, self-service options, 24×7 coverage and rapid response SLAs;

Modern Endpoint Management is designed to reduce cost, improve security and delight employees. All this is enabled by Microsoft 365 and world-class support from Mobile Mentor.

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Listen to Mobile Mentor Founder, Denis O’Shea, explain the need for Modern Endpoint Management.

Definition Table

Modern Endpoint Management can mean different things to different people so we have created a definition table to outline the difference between legacy and modern approaches.

Legacy Management

  • Domain-joined machines, VPN to access company files and virtual desktops

  • Update servers, patch management, domain-joined and lots of night shifts

  • On-premise servers, letter drives, local data centers and physical security Manual builds with images, GPOs, application packages and drivers

  • Password management tools, password resets, MFA and phishing attempts

  • On-premise servers, printers, PBX, local IT staff and business hours technical support

Modern Endpoint Management

  • Zero-trust network, security is applied dynamically based on pre-defined policies

  • Over-the-air updates, Windows Deployment Rings, silent installs and Windows Analytics

  • Cloud data, public infrastructure, threat analytics and machine learning

  • Direct delivery to employees, with automated out-of-box configuration

  • Passwordless Authentication, cloud identity, Single Sign-On and biometrics on all devices

  • 24 x 7 x 365 remote support, self-service options, mobile app and rapid response SLAs

Modern Endpoint Management Whitepaper

Modern Endpoint Management is a radically different managed service. Our six pillars deliver modern capabilities that reduce costs, increase security, and delight employees.

Our service brings the full capabilities of Microsoft 365 and the modern workplace to you.

Contact a Mobile Mentor expert today

Mobile Mentor is Microsoft’s 2021 Partner of the Year for Endpoint Management. Our engineers are certified by Microsoft, Apple and Google.

Complete our contact form below and one of our consultants will get back to you within 24 hours.