Endpoint Support

From troubleshooting to proactive maintenance, you can rely on our Endpoint Support to enhance operational efficiency, reduce downtime, and establish a robust support framework for your diverse endpoint environments.

How are you managing and securing all your devices?

Endpoint Support is a technical support and proactive advisory service for companies deploying Microsoft 365.

As society embraces remote work, companies of all sizes are deploying Microsoft Intune to secure the data on BYO devices and also to manage and support their company devices.

Microsoft Intune is growing in importance as the hub for modern device management and security such as remote software updates, zero-touch provisioning and remote support.

GIVE YOUR SYSTEM ADMINISTRATORS ACCESS TO ENDPOINT TECHNICAL SUPPORT AND ADVICE FROM MICROSOFT’S 2021 PARTNER OF THE YEAR FOR MODERN ENDPOINT MANAGEMENT.

ENDPOINT SUPPORT

How do you protect your company data on unmanaged BYO devices?

Securing the data on BYO devices is an operational nightmare for businesses and remote work increases the risks of data leakage.

BYO and 1-1 devices have different security and privacy needs. Companies need to balance two conflicting needs: protecting their data and respecting the privacy of the device owner.

Intune is a modern cloud solution with tight integration to Azure AD, SCCM, Office 365, Windows, Apple and Android. Intune provides the capability to protect data on unmanaged devices.

Every part of the Intune ecosystem evolves rapidly with bi-weekly updates to Intune itself and monthly updates to everything else.

Most System Admins are very familiar with traditional device management tools like SCCM – but not so familiar with Intune.

You can empower your IT team to be more proactive by using Mobile Mentor’s technical support and advisory service.

“There were 65 new features in the last Intune bi-weekly update. I don’t know how I am going to keep up.”

Scott Schwarze: Information Technology Security Engineer, UT Medical Center

Technical Support & Advice

Endpoint support gives you:

  • Ability to speak directly with certified support engineers
  • Proactive advice on OS updates and relevant security alerts
  • Access to our knowledge base, enrollment guides and policies

By having direct access to a Microsoft 2021 Partner of the Year, your IT team will solve complex issues faster, be proactive with software updates and have more time for security initiatives.

NO CONTRACT AND NO STRINGS ATTACHED

Pricing

Choose the appropriate plan for your business and add a Microsoft 2021 Partner of the Year to your team. There is no contractual commitment, you can upgrade, downgrade or change your mind at any time.

Plan 25

25 hours of technical support

$4,900

per year

  • 8 a.m. – 5 p.m. Phone Support
  • Proactive Security Advice​
  • Knowledge Base Access​

Plan 50

50 hours of technical support

$8,900

per year

  • 8 a.m. – 5 p.m. Phone Support
  • Proactive Security Advice​
  • Knowledge Base Access​

Plan 100

100 hours of technical support

$14,990

per year

  • 8 a.m. – 5 p.m. Phone Support
  • Proactive Security Advice​
  • Knowledge Base Access​

Be more proactive and less reactive

Leverage our technical support and advisory service so you can:

  • Reduce time spent troubleshooting complex issues
  • Avoid writing documents that already exist
  • Never miss important security updates

There is no contractual commitment so if you are not getting the value you expect, you can cancel any time with immediate effect.

GET IN TOUCH

Contact a Mobile Mentor expert today

Mobile Mentor is Microsoft’s 2021 Partner of the Year for Endpoint Management. Our engineers are certified by Microsoft, Apple and Google.

Complete our contact form below and one of our consultants will get back to you within 24 hours.