Privacy Policy 2018-02-26T14:53:41+00:00

Mobile Mentor Privacy Policy

1. DEFINITIONS

In this Privacy Policy:

Mobile Mentor” or “we” or “us” means Mobile Mentor Limited, a New Zealand Registered company;

customer” or “you” means you, the person visiting this website or using the Mobile Mentor services;

services” means all goods or services we provide and anything else we do for you, including by way of example providing access to this website; and

Privacy Policy” means this privacy policy.

2. OTHER POLICIES APPLYING TO OUR SERVICES

In addition to our Privacy Policy the Mobile Mentor applicable Terms and Conditions apply to your use of our services.

3. COLLECTION AND RETENTION OF PERSONAL INFORMATION (INCLUDING FROM VISITORS OR SURFERS)

Mobile Mentor may collect and retain information about you that:

  1. You have provided to us (examples include: from completing an application or enquiry form, provided during the receipt of a service, communicated to us via e-mail or any other communication means);
  2. Another source has provided to us (examples include: credit agencies or other suppliers);
  3. This information may include, amongst other information, your name, mobile number, landline number and email address; and
  4. Mobile Mentor chooses to collect and retain about your visit to our website (including: The IP address of your machine and domain name from which you are accessing the Internet, information on the computer and any search engine you are using, the date and time of your visit, the pages you have visited and any information you provide to us during your visit). This includes information where you are just surfing or a casual visitor who is reading information on our website.

4. USAGE OF PERSONAL INFORMATION

Mobile Mentor may hold, use and/or share your information:

a. For business purposes including the following:

  • processing your application or enquiry forms or dealing with any other communication from you;
  • providing you with requested services;
  • billing you, paying suppliers and all general administration activities related to you;
  • conducting market analysis, service analysis and/or website usage analysis and marketing our services generally;
  • sharing your information with companies related to Mobile Mentor, credit reference agencies, selected third parties (who we believe provide service or products that may be of interest to you) and contractors and suppliers to the extent necessary for them to contribute to the provision of the services we provide; and
  • carrying out other activities related to the running of our business.

b. where required by law or where deemed appropriate by Mobile Mentor due to concerns surrounding potential security or legal breaches including the following:

  • responding to information requests from a government or regulatory bodies or adhering to reporting guidelines provided by government or regulatory bodies; and
  • in situations connected with legal proceedings, fraud or crime detection, prevention or prosecution.

5. OPTIONS TO CONTROL THE USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

Although most users of our website and services tell us they value receiving our newsletters, special promotions and information regarding service provided by others, we recognize the importance of providing you with choice and control. If you would rather not receive emails about new products, promotions, or other noteworthy news, please let us know by e-mailing us at [email protected] You may also contact us by postal mail at Mobile Mentor Limited’s postal address PO BOX 105-311, Auckland New Zealand, Attention: Opt-out.

How can I update my information?

You can help us maintain the accuracy of the information you have provided by notifying us when you change your address, title, phone number or e-mail address. If at any time you wish to update your information or stop receiving communication from us, please send us an e-mail at [email protected] Please include your current contact information so that we can make the appropriate corrections.

6. APPLICATION OF PRIVACY ACT 1993

This Privacy Policy does not and is not intended to limit or exclude any rights available to your under law other than those rights that are able to be limited or excluded under law and only to the extend such rights have been limited or excluded in this Privacy Policy.

7. AMENDMENT

Mobile Mentor reserves the right to amend this Privacy Policy at any time (including changing or removing existing terms or adding new ones or by replacing the Privacy Policy with a completely new policy.) Any changes to our Privacy Policy will apply from the date we post it on our website with a link at the bottom of our home page.

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