Identity Mentoring Program

Unlock the full potential of Microsoft Entra ID to improve security and eliminate passwords while growing the expertise and confidence of your IT and security team.

Position your team for success.

Identity has become the new perimeter for the modern remote workforce and Microsoft Entra is evolving rapidly to enable Zero Trust across all users, devices and applications.

Our Mentoring program is designed to unlock the full potential of Entra through a crawl-walk-run journey.

Whether you are deploying passwordless authentication for the first time, migrating from Okta to Entra, or bolstering your Conditional Access policies, you probably have thousands of settings to configure and not enough time to research them all.

Our team works with your team together in the tenant to configure the technology, share best practices and build your technical knowledge and confidence.

Whatever your journey entails, there’s the slow path of trial and error, or the fast path working in partnership with Microsoft’s Partner of the Year: Mobile Mentor.

“We are getting to 100% on  tasks much faster than we could on our own. Could we get them done ourselves? Yes we could, but with Mobile Mentor as the experts we are getting through the work much faster.”

Jason Bolding, Technical Support Specialist, South Piedmont Community College

Mentoring is different.

We have learned that many clients feel frustrated and disappointed with a traditional SOW so we designed our Endpoint Mentoring program to deliver 3 outcomes:

  • Implement and integrate Microsoft Entra ID, Conditional Access, and Identity Governance directly in your tenant using best practices.

  • Automate and streamline user lifecycle management with Entitlement Management, Access Reviews, and Privileged Identity Management (PIM).

  • Empower your IT team through guided configuration, hands-on support, and continuous knowledge transfer.

Choose The Mentoring Program To Meet Your Needs

A Hands-On Approach

(ADMIN ACCESS)

Our team is in the Microsoft tenant working alongside your team to deliver results in the shortest possible timeframe while transferring knowledge and best practices to your team.

Services include:

Our team is in the Microsoft tenant working alongside your team to deliver results in the shortest possible timeframe while transferring knowledge and best practices to your team.

Services include:

  • Strategy, roadmap and planning

  • Architecture and technical design

  • Implementation & integration
  • Troubleshooting and remediation
  • Level 3 Technical Support
  • Guides and knowledge base
  • Knowledge transfer & learning

A Hand-in-Hand Approach

(GLOBAL READER)

We provide technical advice and guidance so your team can do the configuration. We also help with troubleshooting and technical support to help your team work through problems.

Services include:

  • Strategy, roadmap and planning

  • Architecture and technical design

  • Troubleshooting and remediation
  • Level 3 Technical Support
  • Guides and knowledge base
  • Knowledge transfer & learning

A Hands-Off Approach

(NO ACCESS)

We advise on technical design and share best practices and documentation while your team does the implementation in the Microsoft tenant.

Services include:

  • Strategy, roadmap and planning

  • Architecture and technical design

  • Level 3 Technical Support
  • Guides and knowledge base
  • Knowledge transfer & learning

What our clients are saying about Mentoring

“We had an immediate challenge that needed solving, but we were also thinking long term. Mentoring gave us the best of both worlds; quick support up front, and lasting impact. My team got the initial training they needed, and they came away with a much deeper level of knowledge and capability.”

Kyle Rucker, Director of IT, Springfield Mechanical Services

LEARN MORE ABOUT IDENTITY MENTORING SERVICES

Contact a Mobile Mentor expert today