Modern 365 Unified Managed Services

Get more from Microsoft 365 with a managed service built around the Microsoft ecosystem.

Get More From Microsoft 365. Without Managing It Yourself.

Microsoft 365 has evolved into the foundation of the modern workplace, bringing together productivity, identity, endpoint management, security, collaboration, and data protection.But getting the full value from Microsoft 365 requires more than licensing and administration.

Modern 365 Unified Managed Services gives businesses a Microsoft-first partner to manage, secure, support, and continuously streamline their Microsoft 365 environment.

Built around a single integrated platform, our service helps you:

  • Simplify IT operations with Microsoft-first management

  • Strengthen security with native Microsoft security and identity controls

  • Modernize endpoints Windows, macOS, iOS, and Android

  • Improve user productivity with proactive support & issue resolution

  • Reduce technology complexity by consolidating capabilities around Microsoft 365

A Microsoft-Led Approach to Modern Work

Modern 365 Unified Managed Services is designed for organizations that want to modernize around Microsoft 365 rather than continue adding disconnected tools and services.

Instead of managing separate platforms for identity, endpoint management, security, productivity, and support, we help bring those capabilities together around the Microsoft ecosystem.

One Microsoft Platform. Five Integrated Service Pillars.

Our Modern 365 Unified Managed Services combines the core capabilities you need to manage and secure your Microsoft environment through five integrated pillars.

Platform Management

Keep your Microsoft 365 environment running smoothly with comprehensive platform administration.

  • Microsoft 365 tenant administration
  • Microsoft Entra ID management
  • Email management and protection
  • Microsoft Intune management
  • Teams and OneDrive management

  • Microsoft 365 backup

Governance & Advisory

Go beyond day-to-day management with strategic guidance designed to continuously improve your Microsoft environment.

  • Dedicated Technical Account Manager
  • Monthly governance reviews
  • Service reporting
  • Microsoft CSP and licensing management
  • Continuous improvement guidance
  • Technology recommendations
  • Strategic planning

Security & Policy Management

Strengthen your security posture with Microsoft-native security, identity, and policy management.

  • Conditional Access
  • Phish-resistant MFA
  • Entra ID Protection
  • Endpoint Privilege Management
  • Application whitelisting
  • Secure browsing and web filtering
  • Defender XDR monitoring and support
  • Endpoint antivirus and EDR
  • Email and collaboration protection
  • Microsoft 365 identity protection
  • Planned SOC capabilities

Service Desk & Support

Give your users access to responsive technical support while your internal team focuses on higher-value initiatives.

  • 24×7 Tier 1–3 support
  • User onboarding and offboarding
  • Proactive issue resolution
  • Microsoft 365 and Intune support
  • Endpoint support
  • Troubleshooting and escalation

Endpoint & Device Management

Manage and secure the full lifecycle of your organization’s devices across platforms.

  • Windows, macOS, iOS, and Android management
  • Windows Autopilot
  • Apple Business Manager
  • Security baselines
  • Application management
  • Patch management

Every Engagement Includes

24/7 Support & Monitoring

Round-the-clock support and monitoring help identify and resolve issues before they become larger problems.

Security at Every Layer

Microsoft-native identity, endpoint, email, application, and data protections work together to strengthen your security posture.

Proactive Management

We continuously monitor and optimize your environment rather than waiting for something to break.

Predictable Monthly Pricing

Get a consistent managed service model designed to make IT costs more predictable.

Strategic Guidance

Your dedicated Technical Account Manager helps connect day-to-day technology management with longer-term business priorities.

Microsoft 365 Managed Services That Evolve With You

Your Microsoft environment doesn’t stay the same.

Users change. Devices change. Security threats change. Microsoft introduces new capabilities. Licensing evolves. Business priorities shift.

Your managed service should evolve with it.

Modern 365 Unified Managed Services provides the operational support, security management, governance, and strategic guidance needed to keep your Microsoft environment aligned with where your organization is going.

The goal isn’t simply to manage Microsoft 365.

It’s to make Microsoft 365 work harder for your business.

Frequently Asked Questions

Modern 365 Unified Managed Services is a Microsoft-first managed service that provides ongoing management, security, endpoint management, support, and governance across your Microsoft 365 environment.

The service requires Microsoft 365 Business Premium. The Microsoft license itself is not included in the managed service price and is sold separately.

No. Microsoft licensing is sold separately. We can manage your Microsoft CSP/licensing relationship as part of the service.

Not necessarily. The service can operate alongside an internal IT team, providing specialized Microsoft expertise, operational capacity, security management, endpoint management, and support.

Yes. The service includes management of Windows, macOS, iOS, and Android devices.

Yes. Security and policy management is one of the five core service pillars and includes capabilities such as Conditional Access, phish-resistant MFA, Entra ID Protection, Endpoint Privilege Management, application whitelisting, secure browsing, and Defender XDR monitoring and support.

Yes. The core Service Desk & Support pillar includes 24×7 Tier 1–3 support.

Yes. Organizations can add capabilities including enhanced Defender services, Microsoft Purview, vulnerability management, threat intelligence, security awareness training, penetration testing, advanced SOC capabilities, vCISO services, and Zero Trust enablement.

Yes. Microsoft 365 Managed Services can be expanded with additional services to support your broader IT environment. Add-on services include:

  • Managed On-Premises & Cloud BCDR (Backups)
  • Managed Server Infrastructure Support
  • Managed Network Infrastructure Support
  • Managed Azure Cloud Infrastructure Support
  • Managed Onsite Services
  • Mentoring Services
  • Microsoft 365 Enhanced Backup for Compliance

This flexible approach allows us to modernize and manage your Microsoft 365 environment while also supporting the infrastructure, networking, backup, compliance, and onsite needs of your organization.

Get More From Microsoft 365

Microsoft 365 can be the foundation for a more secure, productive, and modern workplace—but only when it’s properly managed, secured, and continuously optimized.

Modern 365 Unified Managed Services gives you a Microsoft-first partner to do exactly that.