Windows Managed Service

Empower your business with stronger security, more productive employees, and lower costs.

When Microsoft 365 is deployed correctly, and all the parts are fully integrated, you will transform the entire lifecycle of your Windows machines.

Security will improve, your employees will love the modern experience, and your Finance team will thank you for saving money. 

  • All Windows devices are configured securely, updated, patched and managed

  • End users are set-up with the required applications and can be supported remotely

  • IT resources are freed up for higher priority projects – by using the Windows Managed Service

Goodbye to Manual Imaging and Packaging

Once upon a time we had to unbox every Windows machine, install a golden image, package applications, install drivers and then re-pack and ship the device to the end-user for set-up.  

Then we had to deploy Windows OS updates, driver / firmware updates, re-package applications, recall devices for complex issues, and manually re-build machines for new users. 

These were expensive manual processes that required highly skilled engineers to be onsite, physically touching every Windows machine multiple times during the device lifecycle. 

The Windows Managed Service is designed to step in and go beyond where Microsoft Managed Desktop left off, offering an enhanced cloud-native windows management service experience that can elevate your business operations.

Go Cloud-Native with Modern Management and Biometrics  

Businesses want to leverage modern management and security with Microsoft 365. Fortunately, the technology stack for Windows has radically changed and we can manage the Windows lifecycle remotely:  provisioning, deployment, updates, management, patching and retirement. 

New Windows devices will be automatically configured as an out-of-box experience  

Applications and OneDrive content will be deployed to specific users  

Users will sign-in with Windows Hello biometrics (no need to type passwords) 

OS and firmware updates, and 3rd party application patching will be automated 

End-of-life devices will be wiped remotely and prepared for redeployment or recycling 

Profile-based management for Windows

  • Faster time to productivity with automated provisioning and deployment 

  • Your OS, firmware, drivers and 3rd party applications are patched to keep you compliant 

  • Your employees are supported by our team of Microsoft certified endpoint engineers 

Get started with our 3-step process

  • 1

    We start with an assessment of your current environment to see how it compares to best practices. We then build a plan to update, remediate and automate wherever possible.

  • 2

    We then deploy a proven set of configurations, tools, and processes to streamline device provisioning, OS updates, and application patching.

  • 3

    Finally, we create the technical support artifacts, document the key processes, give your team access to our support portal, and set-up a monthly reporting and governance process.

This process will take 2-3 months, after which you will have a world-class endpoint ecosystem – managed by Mobile Mentor.

“Mobile Mentor made sure the project completely fulfilled our needs. And we received great project updates along the way. Mobile Mentor made us feel special, like we weren’t just another extra client. ”

Keegan Lapp, IT Director, Arizona Charter Academy

LEARN MORE ABOUT WINDOWS MANAGED SERVICES

Contact a Mobile Mentor expert today

Mobile Mentor is Microsoft’s 2021 Partner of the Year for Endpoint Management. Our engineers are certified by Microsoft, Apple and Google.

Complete our contact form below and one of our consultants will get back to you within 24 hours.