| 2 min read |

The Challenge

Fairview Health supports thousands of clinicians and frontline employees who depend on mobile technology throughout their workday. With more than 34,000 computers and 11,000 mobile devices—including a large fleet of Android devices used across clinical environments—the organization needed a simpler, more secure way to manage endpoints while improving the employee experience.

Years of growth had left Fairview managing devices across multiple endpoint management platforms, increasing complexity for IT and creating inconsistencies for end users. The organization wanted to modernize management, simplify operations, and give employees secure, reliable access to the tools they need to deliver exceptional patient care.

“Our team is more confident, empowered, and engaged in the work that they do every day. And they can see how the vision that we collectively put together for how we will transform our mobility environment.”

Jason Garbisch, IT Infrastructure Director, Fairview Health Systems

The Solution

Fairview partnered with Mobile Mentor to develop a modern endpoint management strategy centered on Microsoft Intune. Together, the teams consolidated multiple management platforms into a unified approach while placing a strong emphasis on improving the experience for employees using Android devices, Windows PCs, and other endpoints.

The engagement included modern enrollment and provisioning, streamlined application deployment, standardized security policies, and mentoring for Fairview’s internal IT team. By reducing administrative complexity and creating a consistent user experience across devices, Fairview established a scalable foundation for future innovation.

“One thing I’ve seen is the confidence and conviction coming from our engineers. That is a testament to the partnership that we’ve had with Mobile Mentor and the mentoring that they are providing our staff. I feel we now have momentum on our side.”

Jason Garbisch, IT Infrastructure Director, Fairview Health Systems

The Results

Fairview successfully modernized endpoint management while making it easier for clinicians and frontline staff to stay productive from any device.

The organization benefited from:

  • A simplified endpoint management environment
  • Improved Android device management and user experience
  • Faster device provisioning and application deployment
  • Consistent security and compliance across endpoints
  • Reduced operational complexity for IT
  • Greater confidence and capability within the internal engineering team

Today, Fairview is better positioned to support its mobile workforce with secure, modern device experiences that enable employees to focus less on technology and more on delivering outstanding patient care.