Microsoft Copilot rollouts promise huge productivity gains — but are organizations really getting value? In this episode of Next Level BizTech, Josh Lupresto talks with Denis O’Shea, founder & CEO of Mobile Mentor (soon “Mentor”), about why most Copilot and AI deployments stall, how to measure ROI, and the five foundations every enterprise needs to scale AI securely: clear use-case definition, data security (DSPM & Purview), role-based empowerment/training, agent identity/lifecycle controls, and empirical ROI measurement.
Denis shares real-world examples — from large school districts to healthcare providers — and explains how Microsoft’s control plane (Entra, Intune, Defender, Purview) can win the platform race when properly configured. He also warns about shadow AI, Gen Z-driven workarounds, the exploding agent economy, and the coming tidal wave of token/spend management. Learn how partners can leverage Microsoft funding (ECIF/MCI) to accelerate safe adoption and what probing questions advisors should ask now about data, agents, and spend.
Tune in to discover practical next steps to prove Copilot’s value, reduce risk, and turn AI pilots into measurable business outcomes.
