Explore the Latest in Endpoint Management & Security
Featured Insights
MDM Migrations Suck
They suck for everyone! MDM migrations suck for everyone. For the IT team who needs to spend months migrating all the users from A to B, and for leadership who need to convince everyone this is a necessary change. [...]
Leveraging Identity Governance to Manage User Access and Protect Data
It is a crucial aspect of managing digital identities and access, providing a framework for controlling access rights, monitoring identity lifecycle management, and ensuring compliance with regulations and policies.
The Importance of Platform SSO for macOS Devices and the Move from JAMF to Intune
The introduction of platform Single Sign-On (SSO) for macOS devices marks a significant advancement in device management for businesses using Microsoft Intune. The development is crucial and may influence many to migrate from JAMF to JAMF to Intune.
All Insights
Mobile Mentor Featured on Talking Business
Denis O’Shea joins Leon Gettler to explore the evolving balance between cybersecurity and employee experience in today’s workplace.
Mastering Modern Endpoint Detection and Response (EDR)
As endpoint threats grow more advanced, businesses need a security strategy that delivers real-time visibility, rapid response, and long-term resilience. Let’s break down what EDR really is, how it works, and how Microsoft’s solutions can help you stay ahead.
Mobile Mentor Ranked on Channel Partners 2025 MSP501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide
Annual Channel Partners MSP 501 Identifies Best of the Best in the Managed Services Industry
Accelerating IT Maturity: How SMBs Leapfrog Years of Trial-and-Error by Outsourcing Smartly
By aligning with partners who deeply understand the Microsoft ecosystem, SMBs can skip mistakes, fast-track digital transformation, and unlock enterprise-grade security and productivity.
Why SMBs Rely on MSPs for Hard-to-Hire Cybersecurity Skills
Modern Managed Service Providers are stepping in to close the gap, offering critical expertise that SMBs would otherwise struggle to access. Here’s why MSPs are now indispensable partners in the fight for cybersecurity resilience.
Zero Trust Security for SMBs: How MSPs Help Smaller Companies Implement Enterprise-Grade Protection
Implementing Zero Trust can feel out of reach for companies without a large IT or security team. Fortunately, modern Managed Services Providers (MSPs) are leveling the playing field, helping SMBs implement enterprise-grade security with agility and cost-effectiveness.
Empowering SMBs: How Modern MSPs Enhance Cyber Insurance Readiness and Reduce Premiums
Small and medium-sized businesses (SMBs) are increasingly targeted by cyber threats, making cyber insurance a crucial component of their risk management strategy. However, obtaining affordable premiums can be challenging without a robust cybersecurity posture. Modern Managed Service Providers (MSPs) can play a pivotal role in helping SMBs enhance their security measures, thereby qualifying for lower cyber insurance premiums.
How SMBs Leverage Modern MSPs to Unlock Hidden Value in Tech Investments
For small and medium-sized businesses (SMBs), every dollar counts. The promise of technology has always been to do more with less, but many SMBs find themselves buried under a mountain of tools and licenses, unsure if they’re using even half of what they pay for.
Jamf vs Intune: Comparing Tools for Managing Apple Devices in a Microsoft World
As businesses refine their device management strategy to support diverse operating systems, many IT leaders find themselves choosing between two leading platforms for Apple device management: Jamf and Microsoft Intune.
Taming Shadow IT: How Modern MSPs Help SMBs Cut Costs and Regain Control
Shadow IT (the use of unsanctioned applications, cloud services, and devices) has become a silent budget-drainer and security risk for mid-sized businesses. While often born from good intentions (someone just trying to get their job done), shadow IT has ballooned into a multi-headed challenge that touches finance, security, compliance, and productivity.
Mobile Mentor Featured on the Embracing Digital Transformation Podcast
Dr. Darren Pulsipher and Denis O’Shea Dive into the End of Windows 10 and What Comes Next for SMBs
Elevating Copilot Outcomes Through Modern MSP Expertise
Microsoft Copilot is transforming how businesses work by bringing AI into everyday tasks like email, document creation, data analysis, and collaboration. But while the promise is huge, many small and midsize businesses (SMBs and SMCs) are discovering that turning Copilot on is a lot easier than turning Copilot into value. That’s where a modern MSP comes in.
Why SMBs Are Partnering With Modern MSPs for Device Lifecycle Management
For small and medium-sized businesses (SMBs), device management has become a key part of delivering a great employee experience and maintaining a strong security posture. But with limited internal IT resources, keeping up with provisioning, updates, and secure offboarding can be a constant challenge.
Using a Modern MSP to Reduce Downtime
Downtime quietly harms productivity. Many businesses don’t see its real cost until it’s too late. Unplanned disruptions can cause revenue losses and missed chances. They can also lead to employee frustration and harm customer trust. Even a few minutes of downtime can cause problems. That’s why businesses are using modern Managed Service Providers (MSPs). They help not just to fix things when they break, but also to prevent issues before they happen. With real-time monitoring, smart automation, and quick responses, a modern MSP helps your business run smoothly and securely.
Rethinking Licensing: Why Many Businesses Are Moving from EA to CSP
As the needs of modern businesses evolve, so does the way they manage their technology investments. One of the more significant shifts happening in the Microsoft ecosystem is the move from traditional Enterprise Agreements (EAs) to the Cloud Solution Provider (CSP) model. The EA has helped large businesses for many years. However, CSPs are becoming a more flexible and responsive choice for many types of businesses.
Why SMBs Are Turning to MSPs for Strategic Guidance
More small businesses and small/mid-sized corporations are partnering with Managed Services Providers (MSPs) not just for daily IT support, but for strategic guidance across identity management, endpoint security, Zero Trust architecture, endpoint management, application control, and project execution.
Understanding Zombie Phishing Attacks and How to Combat Them with Microsoft Solutions
To stay ahead of zombie phishing attachs, businesses need a comprehensive security strategy - and Microsoft offers a suite of solutions to detect and prevent zombie phishing attacks, including Microsoft Defender for Office 365, Microsoft Security Copilot, Microsoft Entra, and Microsoft Purview. Below we will explore how these tools work together to keep your business secure.
Why SMBs Are Turning to Modern MSPs for Cybersecurity and Compliance
Cyber threats are no longer reserved for the enterprise world. In fact, small businesses and small/mid-sized corporations are increasingly becoming prime targets. Attackers know that many growing businesses lack the time, tools, and expertise to defend themselves properly. That’s why more companies are partnering with modern Managed Services Providers (MSPs) to strengthen security and simplify compliance. Here’s how this move puts growing businesses in a stronger, more resilient position.
Empowering SMBs and SMCs with Modern Managed IT for Greater Productivity and Support
For small businesses and corporations with growing teams, technology should be a valuable asset, not a source of daily frustration. However, without the right support, even minor IT hiccups can escalate into significant disruptions and often a time drain. This is where engaging a Managed Services Provider (MSP) can offer substantial benefits for small to medium sized businesses and corporations.
Over-The-Air (OTA) Updates: Keeping Your Device Fleet Secure and Up to Date
OTA updates allow IT teams to push software, firmware, or configuration updates to devices remotely—without physically touching the devices in their fleet. The result ensures that security patches, performance enhancements, and new features reach devices efficiently. Whether managing Windows, Android, or iOS/iPadOS devices, OTA updates play a major role in modern endpoint security and compliance.
Mobile Mentor Featured on MSP Radio’s Business of Tech Live Show
Listen in as Mobile Mentor Founder and CEO, Denis O’Shea, talks to Davel Sobel and Rich Freeman about AI trends what they mean for MSPs, IT pros, and the broader tech ecosystem.
The Benefits of Going Cloud Native
It’s no surprise that many forward-thinking businesses are embracing cloud-native computing to stay competitive, agile, and scalable. Microsoft Azure offers a suite of tools and services to help businesses fully leverage cloud-native principles while ensuring security and identity management through Microsoft Entra ID.
Microsoft Attack Simulation: Strengthening Security Through Real-World Testing
Microsoft attack simulation is a process designed to test an organization's security posture against both known and emerging threats in a safe and controlled environment. It involves mimicking the tactics, techniques, and procedures (TTPs) used by real-life adversaries to understand how they might attack a a business’s digital infrastructure, identify potential vulnerabilities, and assess the effectiveness of the business's current defenses against such an attack.
How to Integrate SharePoint as a Knowledge Source in Microsoft Copilot
Integrating Microsoft Copilot with SharePoint has the potential to redefine content management and collaboration for your business. By leveraging SharePoint as a knowledge source, businesses can enhance productivity, automate workflows, and ensure robust content governance.
