What your end-users should expect from Outsourced IT in 2023
Over the past four years, the rise of remote and hybrid work has been ostensible. It would be an understatement to say that the adjustment has influenced some changes in IT-managed services. In fact, it has flipped on its head, and MSPs who have embraced modern practices and technology have enabled a better employee experience for end-users, while simultaneously beefing up security.
In 2023, employees should expect an improved IT experience. It will improve productivity and also protect data and resources, no matter if they are in the office or not. It is attainable. A Modern MSP that has grown with the times should be able to remove the friction that once existed in the hybrid work experience in years past. Struggles like manual updates, limited 9-5 support, analog collaboration methods, clumsy login experiences, and lengthy onboarding have been effectively eliminated by the modern MSP.
We will look at the experience an employee can have when working with a Modern Managed Service Provider, while also considering the factors to think through when outsourcing IT.