Case Studies

East Carolina University (ECU) recognized the potential of Microsoft Copilot and generative AI to improve productivity and support university operations. But with growing interest in AI came growing questions around data protection, governance, acceptable use, and how to scale AI responsibly across a complex higher education environment. ECU partnered with Mobile Mentor through Copilot Mentoring to establish the foundation needed to move from AI experimentation toward responsible, strategic adoption.

When TD SYNNEX set out to evaluate the latest capabilities across Microsoft Intune, Security Copilot, Endpoint Privilege Management, and the broader Microsoft security ecosystem, they were not starting from scratch.

SPCC’s IT team has moved confidently into full production with Intune. What once felt risky and uncertain is now a solid, well-architected foundation for secure endpoint management. With Mobile Mentor’s Mentoring model, SPCC didn’t just deploy Intune they built the knowledge and momentum to manage it long-term.

When Springfield Mechanical Services set out to transition from G Suite to Microsoft 365, they knew it wasn’t going to be a simple switch. With a growing workforce and a heavy reliance on mobile access, the IT team needed a partner to reduce risk, increase efficiency, and build internal capability.

The collaboration between Fairview Health Services and Mobile Mentor yielded significant outcomes, transforming Fairview’s IT infrastructure and approach to managing their endpoint ecosystem.

“We have been very happy working with the Mobile Mentor group. Particular kudos to their involvement with the engineering (architecture, design path and implementation) of the move in our environments and devices. It was excellent and has held up. We are now at ~44k  Windows devices.” By restructuring their device management [...]