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Mobile Mentor Featured on the Human Capital Innovations (HCI) Podcast

By |May 28th, 2024|

Dr. Jonathan H. Westover and Denis O'Shea discuss the recent global Endpoint Ecosystem study, which explores how people use their devices at work. They talk about the employee experience and its connection to company security. They also delve into ways employers can enhance productivity while maintaining top-notch security.

Empowering IT Support with Intune Suite’s Remote Help

By |May 20th, 2024|

Remote Help is a component of the Intune Suite designed to streamline IT support for workers using various endpoints. It offers an efficient platform for help desk agents to establish connections with users, enabling them to address service issues effectively.

Enterprise Application Management in the Intune Suite

By |May 14th, 2024|

Enterprise Application Management brings a great deal of efficiency for system administrators (SysAdmins). The solution is rapidly changing the way Windows EXE or MSI applications are managed and deployed via Intune, marking a considerable departure from the traditional, error-prone, and time-consuming application packaging processes of the past.

Understanding RTO vs. RPO: Key Concepts in Disaster Recovery Planning

By |April 22nd, 2024|

When it comes to IT and business continuity, two critical concepts often come into play when discussing disaster recovery strategies: RTO (Recovery Time Objective) and RPO (Recovery Point Objective). While they sound similar, each serves a distinct purpose in ensuring business resilience and continuity in the face of disruptions.

The Shifting of Employee Priorities in 2024

By |April 8th, 2024|

According to the 2024 Endpoint Ecosystem Study, personal well-being has emerged as the primary concern for workers this year. Surprisingly, 83% of individuals now prioritize personal well-being over job satisfaction, marking a ten percent increase from 2022.

Addressing Worker Productivity Hindered by Company Security in 2024

By |April 4th, 2024|

There’s no denying that many company security policies often require workers to navigate various hurdles in their day-to-day tasks. Activities like password management, multi-device authentication, and system updates can be cumbersome, yet they are often essential in today’s digital landscape. But are these measures enough to diminish workers’ productivity?

  • Employees working in office

Why Are Employees Feeling More Productive in the Office in 2024?

By |March 26th, 2024|

Hybrid work is popular, and many employees claim to prefer it. However, according to data from the 2024 Endpoint Ecosystem study, most feel more productive in the office. Sounds crazy, right? But the reality is that the office is considered the most productive work environment across all generations.

  • IT person in office with multiple screens

Navigating the Complexity of Managing Multiple Mobile Platforms

By |March 11th, 2024|

In the realm of IT management, the decision to operate on one or multiple mobile operating system (OS) platforms can significantly impact a business’s efficiency and costs. Below, we will delve into the complexities of managing iOS and Android platforms simultaneously, exploring the potential pros and cons that come with each.

  • Mobile Devices Managed by Microsoft Intune

How to Prepare for a Smooth Migration to Intune

By |February 26th, 2024|

Embarking on a migration journey is akin to building a house—its success lies in the foundational pieces that are often overlooked. When it comes to a migration to Intune, the devil is in the details and communication, knowledge and careful planning are all paramount.  

  • Endpoint Management MSP Team

The 3 Best Endpoint Management Consultants

By |February 19th, 2024|

There are a lot of Endpoint Management consultants and MSPs out there, and it can be a massive challenge to find one that can deliver on their promises. But fear not! We've compiled a short-list of the top 3 proven and awarded endpoint management consultants who can navigate your IT challenges with expertise and finesse.

  • IT person performing a device wipe in Intune

How to Perform a Remote Device Wipe in Microsoft Intune

By |February 12th, 2024|

In dynamic work environments, managing and securing devices remotely is critical. Microsoft Intune, a robust mobile device management (MDM) solution, offers an array of features, including the ability to perform remote device wipes. Below, we will walk you through the step-by-step process of performing a remote device wipe in Microsoft Intune so you can get started properly managing devices today.

How to bypass MFA during device enrollment in Microsoft Intune

By |February 11th, 2024|

“With these instructions you’ll be able to successfully enrol both iOS and Android device into Intune without multifactor authentication.” iOS Automated Device enrollment (Apple DEP) with single app mode and Android Enterprise Zero Touch enrollment (Samsung KME and Google [...]

Best Practices for Device Compliance Policies

By |February 8th, 2024|

Ensuring device compliance is a cornerstone for maintaining a secure and efficient environment. By following best practices for device compliance policies, administrators have the ability to enable a baseline of success for an entire business’ security.

  • Healthcare worker on shared device

Unlocking Efficiency with Windows 365 Frontline: A Flexible Licensing Solution

By |January 26th, 2024|

Streamlining resources and simplifying operations are key goals for any business. One of the newer innovative solutions that enables operational efficiency is Windows 365 Frontline. In this article below, we'll explore the advantages of Windows 365 Frontline, focusing on its flexible licensing options and the diverse use cases it caters to.

Enhancing Security with Screen Capture Protection in Azure Virtual Desktop and Windows 365

By |January 22nd, 2024|

Because virtual sessions and online presentations have swiftly become the norm, the vulnerability screen captures of sensitive data has become apparent. Screen capture protection is a crucial measure to prevent unauthorized users from taking screenshots of your virtual session, preserving the confidentiality of information shared during online presentations or while working on Azure Virtual Desktop and Windows 365.

Using Windows 365 Boot and Windows 365 Switch to Boost Productivity

By |January 19th, 2024|

Two recent feature drops from the Microsoft team, Windows 365 Boot and Windows 365 Switch, are here to increase efficiency in different aspects of the user experience. For those who work in unique and diverse scenarios, contract with multiple businesses, or work in a Bring your own device (BYOD) environment, Switch and Boot are prospectively game changing. Let’s dive in and explore the specifics of each and their potential to heighten productivity.

[Infographic] The Six Pillars of Modern Endpoint Management: Embracing Elevated Productivity and Security in 2024

By |January 15th, 2024|

As we turn the calendar to a new year, Modern Endpoint Management (MEM) has become a more crucial IT strategy than ever. For businesses aiming to achieve flexibility, security, and efficiency, Modern Endpoint Management provides the solution in 2024. The approach leverages cloud intelligence, zero-trust architecture, and passwordless authentication to enable individuals to work seamlessly from anywhere, at any time, and on any device.

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