Insights, Learnings, and Guidance
Featured Insight
The Shifting of Employee Priorities in 2024
According to the 2024 Endpoint Ecosystem Study, personal well-being has emerged as the primary concern for workers this year. Surprisingly, 83% of individuals now prioritize personal well-being over job satisfaction, marking a ten percent increase from 2022.
All Insights
The Evolution of Remote Support: From On-Premises to Cloud-based Solutions
In today's interconnected world, remote support has become an essential component of efficient and effective IT management. The days when technicians had to be physically present to resolve technical issues or provide assistance are swiftly disappearing, and modern support [...]
A Day in the Life of an Employee Supported by Modern Managed Services
What your end-users should expect from Outsourced IT in 2023 Over the past four years, the rise of remote and hybrid work has been ostensible. It would be an understatement to say that the adjustment has influenced some changes [...]
OneDrive Live Links vs. Email Attachments: Why OneDrive Live Links are Improving and Securing Communication
In today's fast-paced and hybrid business environment, communication is key. The ability to share information quickly and safely is critical to the success of any business. In years past, digital collaboration was often restricted to sharing and receiving email [...]
What Is Defender for Office 365 and How Can It Benefit Your Business
As one of the four components of the Microsoft Defender Umbrella, Defender for Office 365 is a cloud-based email filtering service designed to protect businesses from email-based threats such as malware, spam, phishing, and other types of malicious content. [...]
What Is Passwordless Authentication and How Can You Leverage It?
Passwordless authentication is a method of verifying a user's identity without requiring them to provide a password. Instead of a password, users can authenticate themselves using other factors, such as biometric data (e.g., fingerprints or facial recognition), possession of [...]
What is Live Collaboration with Microsoft 365?
Collaboration has become increasingly important in today's workplace, especially with remote work becoming more common. As a result, businesses are seeking more effective ways to collaborate with their teams on projects and documents. Microsoft 365 offers a suite [...]
Zero-Touch Provisioning: Remote Device Setup and Configuration
“Often a new staff member’s first experience in a company is arriving in the office on their first day and being told that their device is not ready for them.” Legacy IT operations evolved to maintain [...]
What Is Microsoft Intune and How Does It Work?
Intune is a cloud-based, Azure AD-powered endpoint management software, from Microsoft that helps businesses manage and secure their users’ devices and applications. In 2023, the program is growing in importance as the hub for modern IT management and [...]
The New 2023 Intune Employee Experience Enhancements
From an employee experience perspective, Intune has made some major strides with new features in 2023. Some of the features are now available while others will be rolling out throughout the year. In addition to the new Intune security features, the employee experience updates continue to make Intune an industry-leading device management tool.
What Is Microsoft Defender for Identity and How Can It Benefit Your Business?
What is Microsoft Defender for Identity and how can it benefit your business? Defender for Identity is a security solution designed to protect against identity-based attacks in legacy Active Directory. Formerly known as Azure Advanced Threat Protection (Azure [...]
How Microsoft Defender for Cloud Apps Benefits Businesses
The increase in remote work over the past several years has caused an exodus from traditional methods of managing cloud apps in business endpoint ecosystems. In fact, as of 2022, 60% of all corporate data has been moved from on-prem [...]
The New 2023 Intune Endpoint Security Enhancements
As of March, Microsoft has released new Intune updates aimed at enhancing endpoint security. With more slated to drop throughout the year, Intune continues to grow in maturity as an endpoint management solution. In the content below, we [...]
On-Demand Webinar: Unpacking the New 2023 Intune Plans and Features
Featuring Panelists: Steven DeQuincey, Microsoft Principal Product Manager Denis O’Shea, Mobile Mentor Founder, and CEO Listen in as Microsoft Principal Product Manager, Steven DeQuincey, and Mobile Mentor Founder and CEO, Denis O’Shea discuss the new capabilities [...]
Passwordless Authentication: Enabling Lightning-Fast Login
Passwordless authentication is not only safer and more secure for businesses at large, but it also provides a speedy login experience for employees. Logging in using passwordless biometrics is easy and lightning-fast.
The Evolution of Intune From a Product to a Platform
The platform we know as “Intune” was launched in 2011 and, at the time, was called 'Windows Intune'. It wasn't well adopted and SCCM continued to be the dominant platform for Windows. In 2014, the name was shortened to [...]
Zero Touch Provisioning: Enabling New Employee Productivity on Day One
Employees and employers feel the same when it comes to onboarding. Employers want their new employees to be productive immediately, and new employees want to make an impact right away. Unfortunately, legacy IT models often keep employees (especially those who work remotely) waiting days before they are equipped with the necessary technology to be productive.
How Microsoft Defender for Endpoint Secures Business Devices
What is Microsoft Defender for Endpoint? Microsoft Defender for Endpoint (MDE) is an innovative security solution meant to protect devices (endpoints) and data from cyber threats. The tool allows IT administrators and security teams to prevent, detect and [...]
New Features of Intune to Adopt and Anticipate
Like clockwork, Intune continues to improve to scale functionality for admins and provide a better and more secure experience for end users. In the new year, there are several enhancements to the product that businesses should be taking [...]
Exploring the New Microsoft Store Apps Intune Integration
The New Microsoft App Store Intune integration provides a more streamlined and efficient app management experience, with enhanced security and better user experience. The integration delivers several benefits to Intune administrators including:
What You May Not Know About Cyber Insurance
Cyber insurance is a grey area for many but is becoming a critical component of IT. Cyber Insurance policies can vary widely in terms of coverage and requirements, which can be quite confusing. Some policies may [...]
Embracing Strong Auth for Advanced Security
Security standards vary widely between businesses, admins, and end-users. For many, whose businesses possess highly sensitive data, strong authentication (commonly referred to as strong auth) methods are critical to secure valuable assets. Strong auth provides a [...]
How to Add and Remove Android Enterprise System Apps
When an Android device is enrolled into Intune as a corporate-owned, fully managed or dedicated device, it will receive a layer of Android Enterprise that may hide/remove certain system applications which were configured by either [...]
How to Achieve Success with Modern Endpoint Management
If you talk to IT leaders, most will agree that achieving a functional, productive, and secure endpoint ecosystem is a moving target. Getting Modern Endpoint Management right takes a good deal of finesse, planning, and technical [...]
Mobile Mentor featured on The Manager Track Podcast
https://open.spotify.com/episode/2livV1J1rDJtAJcy6Yocu4 How Managers Should Navigate Remote Work & IT Security This conversation between host, Ramona Shaw, and Mobile Mentor Founder, Denis O’Shea, addresses hybrid management and the risk associated with remote workers in a post-pandemic world. The two discuss recent [...]
