Microsoft and Mobile Mentor Help Ballad Health Increase Recurring Copilot Use Fivefold
Ballad Health recognized the potential of Microsoft 365 Copilot to improve productivity across its healthcare organization. But with more than 3,000 people gaining access to Copilot, the organization needed a scalable way to build confidence, demonstrate practical use cases, and turn initial interest in AI into consistent, everyday use. Ballad Health partnered with Mobile Mentor to deliver a structured Copilot adoption and training program designed to accelerate adoption across its workforce.
