Managed Services

Microsoft and Mobile Mentor Help Ballad Health Increase Recurring Copilot Use Fivefold

Ballad Health recognized the potential of Microsoft 365 Copilot to improve productivity across its healthcare organization. But with more than 3,000 people gaining access to Copilot, the organization needed a scalable way to build confidence, demonstrate practical use cases, and turn initial interest in AI into consistent, everyday use. Ballad Health partnered with Mobile Mentor to deliver a structured Copilot adoption and training program designed to accelerate adoption across its workforce.

October 15th, 2026|

Building the Foundation for Responsible AI Adoption with Copilot Mentoring at East Carolina University

East Carolina University (ECU) recognized the potential of Microsoft Copilot and generative AI to improve productivity and support university operations. But with growing interest in AI came growing questions around data protection, governance, acceptable use, and how to scale AI responsibly across a complex higher education environment. ECU partnered with Mobile Mentor through Copilot Mentoring to establish the foundation needed to move from AI experimentation toward responsible, strategic adoption.

August 21st, 2026|

Modernizing Critical Infrastructure at GenNx360 with a Secure Azure Migration

For GenNx360 Capital Partners, ageing infrastructure had become a growing operational risk. Core systems supporting identity, directory, and file services were approaching end of life, hardware warranties had expired, and unsupported operating systems increased security exposure. The challenge was clear: modernize quickly without disrupting a live production environment.

May 26th, 2026|
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